Shipping Policy and Transit Times
We ship orders during standard business hours, Monday - Friday. All transit times are calculated in business days (Sat-Sun and Holidays do not apply). Orders received prior to 12:00 PST will usually ship the same business day. We do our best to ship all orders as soon as possible. But sometimes it might take 24 to 48 business hours to ship your order. While placing an order please consider the processing time. Your order will be shipped using the shipping service you request. If you place an order on a weekend day or national holiday it will be processed the next available business day.
We cannot guarantee that order cancellations made via email will be caught and cancelled. Telephoning us will insure the cancellation of your order and prevent unwanted charges and shipments.
Customer may be charged an additional SHIPPING fee for any refused or undelivered shipment due to customer's incorrect addressed entered on the order form which must reshipped. Any shipment that needs to be re-shipped will be charge at the same shipping charges that apply to the original order.
UPS Ground Transit Times
All transit times are calculated in business days (Sat-Sun and Holidays do not apply).
We do not guarantee transit times for UPS Ground Service. The following transit times are based on UPS Ground Service (95% accuracy on ground transit times):
Expedited Shipping
Need your order in a hurry? Please give us a call toll free at 1.800.893.3006 for expedited shipping services.
Additional shipping charges will apply.
Contact Us
Whether by Email, phone or snail mail, -- we're here to answer your questions!
