Return Policy
We take great pride in the quality of our merchandise. If for any reason you are not happy with your purchase, you may return the item(s) within 30 days of receiving the order for a full refund of the merchandise cost. After 30 days, we will replace or refund your purchase against manufacturer's defects ONLY. Please note that we cannot accept returns on final-sale merchandise, We regret that we do not give price adjustments on previously purchased items.
To return a purchase - contact us at 1-800-893-3006 within 30 days of purchase and we will process your request and issue you a return authorization number.
If the return is a result of an error on our part, shipping costs will also be refunded.
Please enclose the original packing slip along with the return authorization number. Wrap the package securely in its original packaging, and send it to:
Zest Candle
623 Doubleday Avenue
Ontario, CA, 91761
Attn: Returns
If you have questions about our return policy, please call our number at 1-800-893-3006 or a send e-mail to customerservice@zestcandles.com - type “Returns” in the subject line.
There may be a small restocking fee (15%) for all returned orders that were originally shipped and received correctly.
